When a customer pays you cash at handover or return, RoveHQ makes them a PDF receipt. It has your logo (or business name), a receipt number, the date, the amount marked PAID, how they paid, the customer, the vehicle and plate, the rental dates and your footer line. It's in English and Thai.
At handover
- During the handover check, find the Cash payment box.
- Enter the Rental payment received, and the Deposit amount received if there is one.
- Tap Confirm cash and make receipt.
- When it says Receipt ready, tap Share receipt or Download receipt.
The money is recorded at the same time, rent in Money in & out and the deposit as held, so don't record it again.
Already paid? The handover says Already paid. Nothing to collect at handover. Tap Record cash anyway if they hand you cash.
At the return
If money is still owed, you'll see Still owed on this booking. Tap Collect now, enter what you got and tap Confirm cash and make receipt.
Sharing
On a phone, Share receipt opens your share menu (LINE, WhatsApp, email…). On a computer it copies the link.
The customer can also open it any time from their booking page. You'll find all your receipts in Documents under the Receipts filter.
Receipt number and footer
- Settings > Rentals and payments > How customers pay you, scroll to Receipts.
- Receipt numbers start with: up to 6 letters, like your initials. Numbers look like REC-2026-0001 and start again at 0001 each year. Left empty, it uses REC.
- Line at the bottom of each receipt: something like "Thanks for renting with us. Drive safe."
- Tap Save.
Your logo comes from your business details in Settings.