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Help centre/Daily work and messages

Your dashboard

Understand each part of the dashboard: today's handovers and returns, money owed, paperwork due, messages and how the month is going.

Updated Nov 2, 20262 min read
Open in RoveHQ

On this page

  • The counts at the top
  • Today
  • The rest of the page
  • The tiles

Almost everything on the dashboard can be tapped to open the details.

The counts at the top

overdue and for today are jobs on To do. going out and coming back are today's handovers and returns, and open the Calendar. On a computer, New booking is on the right.

New businesses see their setup steps here first.

Today

What needs you now, most urgent first, each with one button:

  • Return late: tap Check in when it's back. It warns you if someone has it booked next.
  • Hand over or coming back today.
  • Link not filled in: a booking starts soon and the customer hasn't filled in their details.
  • Money overdue or due today: tap Record payment.
  • Receipt to check: a customer says they've paid.
  • A customer is waiting for an answer, or reported a problem: tap Answer.
  • A refund or free days to decide: tap Decide.
  • Paperwork or a service due within 7 days: tap Update (three or more are grouped into one row with Review).
  • Messages to send to customers who haven't opened a chat with you: tap Send.

Nothing to do? It says "All clear".

The rest of the page

  • What's on: the week's handovers, returns, payments, renewals and jobs.
  • Your fleet: every vehicle and whether it's late, coming back, on rent, going out, free or not available. Tap one to open it.
  • Messages: your latest three chats. If no chat app is connected, tap Connect. See Inbox and messaging.
  • Bookings: how many are on rent, start this week and are unpaid.

The tiles

  • Overdue (or Due today, or All paid): what customers owe you.
  • The next vehicle going out or coming back.
  • Messages: written for you, ready to send.
  • Deposits held: customers' money, not income.
  • November so far (named after the current month): this month's profit compared with this time last month, money in and out, and a chart by week. Owner only. Tap it for Reports.

Questions

Why can't my staff see the profit?

The month's profit is for the owner only. Staff see the day's work and what customers owe.

Still stuck?

Write to us and a real person will help you.

Contact us

Related articles

All articles
Daily work and messages

To do

See payments to collect and jobs for your team by due date, add jobs for a vehicle, record payments and mark jobs done.

Bookings and customers

Calendar

See handovers, returns, payments and paperwork by day, or which vehicles are out, booked or free.

Daily work and messages

Inbox and customer chats

Connect your LINE Official Account or a Telegram bot, read and answer customer chats in RoveHQ, and show customers how to reach you.

Money and reports

Record a payment

Record money a customer paid you, match it to the rent they owe, and keep the transfer slip with it.

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