Ask anything

Tap the round chat button at the bottom right of any page. On a phone it sits just above the menu bar. On a computer, Ctrl+K (⌘+K on a Mac) opens it too. It starts with suggestions for the page you're on, so you can often just tap one.

Ask about your business

If you're the owner, it answers from your own records: vehicles, bookings, payments and costs, deposits, and tax, insurance and service dates. Nothing comes from outside RoveHQ. Try:

• "Who owes me money?"
• "What's due this week?"
• "Which of my vehicles is making the least money?"
• "When does its tax run out?" (on a vehicle's page, it knows which vehicle you mean)

Answers come with links to the vehicle, booking or report they're about. Ask a follow-up in the same chat if you want more.

Tell it to record something

It can make four kinds of change:

• Add a vehicle: "Add a red Honda Click, plate 1กข 1234, 3,000 a month."
• Record a payment or cost: "I paid 5,000 baht for a new windscreen on the Ford Ecosport."
• Create a booking link: "Create a booking link for the Mazda 2 from 14 Oct, 11,000 a month, 5,000 deposit."
• Mark paperwork as renewed: "Renewed the Yaris's insurance until 3 May."

It shows a card with what it's about to save. Check it and tap Confirm, or Cancel. Wrong detail? Just say what to change. Nothing is saved until you confirm.

Send a photo or file

Tap the paperclip (Add files) to send photos, PDFs, Word files or spreadsheets, up to 10 at a time. It works out what they are and gives you a button to the right place, with the file already there:

• A receipt goes to Record money in or out, filled in from the photo.
• Registration books, insurance policies and tax receipts go to the fleet assistant.
• Your own contract goes to Rental agreement in Settings, ready to read in.
• A spreadsheet goes to Import.
• Damage and odometer photos belong in the booking's handover or return check, so it opens the booking.

Questions about using RoveHQ

Ask "How do I…" and it answers from these help guides, with a link to the right one. Staff get this part too. Still stuck? Tap Talk to a person and someone from RoveHQ replies in the same chat. See Get help.